Lithuania’s business services report 2019
All you need to know about Lithuania's evolving GBS sector in one place. The GBS report is an invaluable resource for anyone following developments in business process outsourcing in the region.
Jonas Lukošius, Country Manager at TransUnion Lithuania
A great report that highlights key elements of the industry helping readers to understand the dynamics of the entire Business Services sector in Lithuania. Well done to the team at Invest Lithuania - this is a superb example of how to present data and trends in an easy-to-digest way.
Marius Ivanauskas, Head of Global Services & Operations at Telia
Sure to be an essential read for anyone interested in gaining an in-depth picture of the Lithuanian GBS sector. Congratulations to Invest Lithuania, on a job well done.
Arminta Saladžienė, Vice President, Head of Securities Services at Nasdaq
For a real data-driven picture of what makes Lithuania’s increasingly diversified and thriving GBS sector tick, look no further than this report.
Lukas Jankauskas, Senior Vice President, Enterprise Shared Services at R1
The DNA of the Lithuanian GBS sector – all you need to know, in a simple and condensed format.
Šarūnas Šuipis, Vice President, Operations & Managing Director at Western Union Lithuania
Lithuania’s GBS sector at a glance
Top 5 investors by HQ location:
Number of employees per function performed at GBS centers:
of Lithuanian GBS centers are multifuncitonal
of GBS employees have tertiary education
of GBS centers develop RPA in-house
of GBS centers are working together with universities