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SSC & Business Services

As winner of the 2016 most dynamically developing city for shared service and outsourcing in the CEE, Vilnius has now cemented its position as the regional leader for shared service centers & BPO. In addition, Kaunas also won in its category, claiming the prize for “Emerging City of the Year”.

The shared service industry has tripled since 2005. The number of business services centres has reached 60 in 2015. The sector currently employs 12,800 skilled professionals, and has the potential to grow by a further two thousand within the next year.

We have the talent to help you grow

By focusing on Finance and Accounting, Human Resources, Legal and IT services, we have been able to provide companies with knowledge and staffing opportunities that are tailored to fit the particular competences of shared service centers. And talking of talent, 9 out of 10 employees at SSC/BPO‘s have a university degree, and with more than 20,000 graduates from finance, IT or HR related disciplines coming into the market every year, Lithuania is perfectly placed to supply you with the staff you need. They are also very eager to help you succeed: 4 out of the 5 best employers in Lithuania are SSC/BPO‘s. Staff loyalty is also a plus; with attrition rates as low as 8-10%, you can have the confidence to build the perfect team.

It’s the people that make our business. The talent we have found in Lithuania has been motivated and inspired to drive results and improvements in Western Union’s globally diverse and dynamic business.
Kendra Ricenbaw,
Managing Director for Europe Regional Operating Centre and a Vice-President of Western Union

We speak fluent business

If you need talent that can communicate across markets, you need look no further. With virtually every young professional proficient in English, and Nordic language competence on the rise through such initiatives as the Evoco training program, our people have the communication skills you need. Added to which, we have high levels of fluency in German, Russian as well as Romanic languages, meaning that you will have the ability to service your clients in as many as 30 languages.

But why just listen to us?

Global banking giant Barclays established operations in Vilnius in 2009, with an initial plan to employ 250 staff within three years. It has exceeded this number five-fold, now employing 1300 multilingual specialists. The expansion has not just been quantitative, but also qualitative; in 2013 the company relocated much of its HR operations to Vilnius, and also now boasts an excellence centre for product development.

Want to learn even more about shared services in Lithuania? Click here

Asset management support in Lithuania Asset Servicing and Analytics
Finance operations in Lithuania Finance Operations
Legal service centres in Lithuania Legal Service Centres
Human Resources
Asset Servicing and Analytics

With multilingual and analytically savvy talent that is supported by exceptional infrastructure – it’s no wonder why Lithuania has become a hotspot destination in CEE for outsourcing sophisticated business services.

From the outset I was impressed by how hungry and eager to develop professionally Lithuanians are. Relocating the full scope of my fund activities – front to back office - from Norway to Lithuania was the best business decision I've ever made.
Stig Myrseth,
President and CEO at Dovre Forvaltning

See the information below to inform your business decision or contact us if you would like to see it happening.

Finance Operations

If you are looking for a new location for your company’s operations – one that is rich in competent and motivated talent, has state-of-the-art infrastructure and a convenient geographical location, look no further than Lithuania.

Lithuania is an excellent shared service location. It has a wealth of young professionals with great energy and ability to make the most effective decisions. This is what defines our top quality service.
David Teare,
Head of Baltic Division at SEB

See the information below to inform your business decision or contact us if you would like to see it happening.

Legal Service Centres

Due to a large pool of English speaking, motivated professionals and an exceptional infrastructure, Lithuania has become the outsourcing hotspot of the CEE. A perfect choice for supporting your legal process operations in Europe and worldwide.

After extensive market research, we chose Lithuania because it offers the perfect combination of a young, talented labour pool, best in class ICT infrastructure and a great geographical location.
Timothy van Dijk,
The Chairman of Citco Vilnius Board

See the information below to inform your business decision or contact us if you would like to see it happening.

Human Resources

With a rapidly growing industry, a market that is 3 times less saturated than its competitors and a wealth of motivated and competent young talent, Lithuania has all the right ingredients to be your business’ next best decision.

Lithuania has been our best decision. Our figures have never been better. We simply get things done here faster, smarter.
Rosita Vasilkeviciute,
Head of Group Services Lithuania at Danske Bank

See the information below to inform your business decision or contact us if you would like to see it happening.

Our latest investors
  • Nasdaq is a world leading operator of exchanges and provider of capital markets technology.
  • Intermedix is a US based company that delivers technology-enabled professional services to health care providers, government agencies and corporations.
  • Cognizant is a leading provider of information technology, consulting, and business process services.
Let’s talk Lithuania
    As a young vibrant nation we know the value of creativity, hard work and skill. See how our talent can improve your business figures.
    With some of the fastest internet speeds in the world and quick logistical access to both Eastern and Western Europe, we will keep you connected. See the speed of your business connections in Lithuania.
    Quality & Costs
    Quality & Costs
    From reducing your company overheads and rental space costs, to keeping your salary levels competitively low. See what value for money you’d receive locating in Lithuania.
    Business environment
    Business environment
    Lithuania has jumped 11 places to 8th in the ease of starting a business, according to World Bank’s Doing Business Report. We work hard on creating a hassle free environment for your business. See the benefits Lithuania has for you.
    We don’t only work hard but enjoy the green and healthy environment to boost our productivity. See the potential lifestyle Lithuania can offer for you, your employees and their families.
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