As winner of the 2016 most dynamically developing city for shared service and outsourcing in the CEE, Vilnius has now cemented its position as the regional leader for shared service centers & BPO. In addition, Kaunas also won in its category, claiming the prize for “Emerging City of the Year”.
The shared service industry has tripled since 2005. The number of business services centres has reached 60 in 2015. The sector currently employs 12,800 skilled professionals, and has the potential to grow by a further two thousand within the next year.
We have the talent to help you grow
By focusing on Finance and Accounting, Human Resources, Legal and IT services, we have been able to provide companies with knowledge and staffing opportunities that are tailored to fit the particular competences of shared service centers. And talking of talent, 9 out of 10 employees at SSC/BPO‘s have a university degree, and with more than 20,000 graduates from finance, IT or HR related disciplines coming into the market every year, Lithuania is perfectly placed to supply you with the staff you need. They are also very eager to help you succeed: 4 out of the 5 best employers in Lithuania are SSC/BPO‘s. Staff loyalty is also a plus; with attrition rates as low as 8-10%, you can have the confidence to build the perfect team.
It’s the people that make our business. The talent we have found in Lithuania has been motivated and inspired to drive results and improvements in Western Union’s globally diverse and dynamic business.
Managing Director for Europe Regional Operating Centre and a Vice-President of Western Union
We speak fluent business
If you need talent that can communicate across markets, you need look no further. With virtually every young professional proficient in English, and Nordic language competence on the rise through such initiatives as the Evoco training program, our people have the communication skills you need. Added to which, we have high levels of fluency in German, Russian as well as Romanic languages, meaning that you will have the ability to service your clients in as many as 30 languages.
But why just listen to us?
Global banking giant Barclays established operations in Vilnius in 2009, with an initial plan to employ 250 staff within three years. It has exceeded this number five-fold, now employing 1300 multilingual specialists. The expansion has not just been quantitative, but also qualitative; in 2013 the company relocated much of its HR operations to Vilnius, and also now boasts an excellence centre for product development.
Want to learn even more about shared services in Lithuania? Click here